At Breleva, (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website breleva.com (the “Site”) and purchase products such as instant coffee powder. By using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

A. Personal Information: When you make a purchase or interact with our Site, we may collect the following personal information:

• Contact Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit card details, payment method (note that payment processing is handled securely by third-party providers).
• Account Information: Username, password, and any preferences or order history if you create an account on our Site.

B. Non-Personal Information: We may also collect non-personal information to improve our services and user experience, including:

• Device Information: IP address, browser type, operating system, device type, and other technical data.
• Usage Data: Pages visited, links clicked, time spent on the Site, and other interaction data.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Transactions: To fulfill your orders, process payments, and provide customer support.
• To Improve Our Services: To personalize your shopping experience and improve the functionality of our Site.
• To Communicate with You: To send order confirmations, shipping updates, promotional emails (if you’ve opted in), and other relevant information.
• To Prevent Fraud: To detect and prevent fraudulent activities on our Site.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal data with trusted third-party vendors who assist in running our business, such as payment processors, shipping companies, and email marketing services. These providers are obligated to protect your data and may only use it for specific tasks related to our services.
• Legal Compliance: We may disclose your information to comply with legal obligations under Indian laws, such as responding to a subpoena, complying with tax or regulatory requirements, or protecting the rights, property, and safety of our business and customers.

4. Security of Your Information

We use industry-standard security measures to protect your personal information, including encryption, secure servers, and firewalls. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that allow us to recognize your browser and remember certain information. You can manage or disable cookies through your browser settings, but doing so may affect some functionality of the Site.

6. Your Rights and Choices

Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to access, correct, and update your personal data. You may review, update, or delete your personal information by logging into your account or contacting us directly at [email protected].

A. Access and Update Your Information
You may review, update, or delete your personal information by logging into your account or contacting us directly at [email protected].

B. Marketing Communications
You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us.

C. Do Not Track
Some web browsers have a “Do Not Track” feature that signals to websites not to track your online activities. Our Site currently does not respond to “Do Not Track” signals.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms or other eCommerce stores. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.. We recommend that you review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Breleva.com

[email protected]

+91- 8220380549